What is the most challenging aspect of your work right now?
»The overall situation in Ukraine is extremely demanding.In recent weeks, we have often had electricity for only one or two hours a day. With winter temperatures dropping to minus 20 degrees, heating is frequently unavailable, and water cuts can last an entire day or longer. At the same time, nights are often spent monitoring the flight paths of Shahed drones or sheltering on concrete floors in basements and metro stations.
These conditions take a heavy toll. People across Ukraine are exhausted, and we are no exception. Maintaining focus and planning daily activities is difficult when life is so unpredictable. Even basic things, such as appearing prepared for formal meetings, become a challenge when access to showers, clean clothes, and rest is limited. We want to show resilience, but it is important to be honest: The lack of electricity, water, heating, and sleep affects us. Fatigue is a reality we live with every day.
How are you addressing these challenges in practice?
»First, we acknowledge own fatigue and that of our colleagues, partners, and beneficiaries. Recognizing exhaustion is not a failure, it is an acceptance of reality. We show understanding and allow space for people to remain human while continuing to act professionally.
Second, we plan with flexibility. All activities have backup options. Training and online meetings are facilitated by at least two team members, so work can continue if someone suddenly loses electricity.
Third, we prioritize access to backup power through power banks, power stations, and cooperation with partner organizations that have generators.
Fourth, we maintain clear safety and evacuation plans, which are regularly discussed in team meetings. This allows staff to continue working while also protecting themselves and their families.
Finally, our work itself gives us strength. Helping others through yet another winter reminds us why we get up in the morning. Even in darkness and exhaustion, we continue to live, love, and rebuild«.
What has made a tangible difference over the past year?
»First, the development of educational materials and manuals. Ukrainian professionals need structured, context-specific tools to support survivors of conflict-related sexual violence and torture, and we see these materials being actively used.
Second, advocacy has led to concrete change. For years, civil society organizations have called for better support for civilians imprisoned and tortured by Russia. Our analytical work was reflected in the Ukrainian government’s resolution of December 24, 2025, which established immediate support measures for civilians affected by unlawful detention. Third, the progress of our clients. Every improvement in their lives matters. Support from psychologists, legal experts, and social workers strengthens not only them, but also our conviction that this work is essential«.
What gives you hope for 2026?
»Our goal is to contribute to victory in any way we can. Where the enemy seeks to destroy hope, we work to restore it. Helping people is our core value and our strongest motivation.
International support also gives us hope. Every country and every person standing with Ukraine makes our struggle visible and reinforces the importance of responding to the consequences of Russian aggression«.
